Legal

Privacy Policy

Effective Date: March 1, 2026

1. Introduction

CLAWSER, operated by WorkASharq ("Company", "we", "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using CLAWSER, you consent to the practices described in this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide

  • Account registration data (name, email address, password)
  • Profile information and preferences
  • Payment and billing information (processed securely via third-party payment processors)
  • Content you create, upload, or input into AI agents
  • Communications with our support team

2.2 Automatically Collected Information

  • Device information (browser type, operating system, device identifier)
  • Usage data (pages visited, features used, interaction patterns)
  • IP address and approximate location
  • Cookies and similar tracking technologies

2.3 AI Interaction Data

  • Prompts and inputs you provide to AI agents
  • AI-generated outputs and conversation history
  • Agent configuration and workflow settings

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the CLAWSER platform
  • Process your transactions and manage your account
  • Deliver AI agent responses and personalized experiences
  • Communicate with you about updates, support, and promotions
  • Analyze usage patterns to improve our services
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations

4. AI Data Processing

When you interact with AI agents on CLAWSER, your inputs are processed by AI models to generate responses. You should understand that:

  • Your prompts and inputs may be processed by third-party AI providers (such as OpenAI, Anthropic, or Google) under their data processing agreements with us
  • We do not use your personal conversation data to train AI models
  • AI-generated outputs are not reviewed by humans unless flagged for safety or you contact support
  • You can delete your conversation history at any time from your account settings

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers: Third-party vendors that help us operate the platform (hosting, payment processing, analytics, AI model providers)
  • Legal requirements: When required by law, regulation, or legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • Safety: When necessary to protect the rights, safety, or property of CLAWSER, our users, or the public

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

  • Account data is retained until you delete your account
  • AI conversation history can be deleted by you at any time
  • Payment records are retained as required by applicable financial regulations
  • Usage analytics are retained in anonymized form

Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

7. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption in transit (TLS/SSL) and at rest
  • Secure authentication and access controls
  • Regular security assessments
  • Employee access restrictions on a need-to-know basis

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request a machine-readable copy of your data
  • Objection: Object to certain processing of your data
  • Withdrawal of consent: Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at support@clawser.com. We will respond within 30 days.

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you signed in and remember your preferences
  • Understand how you use our platform
  • Improve performance and user experience

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Service.

10. Children's Privacy

CLAWSER is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the effective date. Your continued use of the Service after changes constitutes acceptance.

13. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

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